Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Oxlent. The terms “we”, “us”, and “our” refer to Oxlent. Oxlent operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a convenient online shopping experience (the “Services”). Oxlent is powered by Shopify, which enables us to provide these Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use our Services.

Please read these Terms carefully as they include important information about your legal rights including warranty disclaimers and limitations of liability.

By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use the Services under your supervision.

To use our Services, including browsing our store or purchasing products, you may be required to provide information such as:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment information

You represent and warrant that the information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Accounts may not be transferred, sold, or shared with others.

SECTION 2 – OUR PRODUCTS

We strive to ensure that product descriptions, images, and specifications displayed on our store are accurate.

However:

  • Colors may appear differently depending on device screens

  • Product images are for illustration purposes

  • Minor variations may occur

Oxlent reserves the right to:

  • Modify product descriptions

  • Update specifications

  • Discontinue products

  • Limit product quantities

All changes may occur without prior notice.

SECTION 3 – ORDERS

When you place an order on our store, you are making an offer to purchase a product.

Oxlent reserves the right to:

  • Accept or reject orders

  • Cancel orders due to stock issues

  • Cancel orders due to pricing errors

  • Cancel suspicious or fraudulent orders

Orders are confirmed only after payment has been successfully processed and the order confirmation has been issued.

Returns and exchanges are subject to our Refund & Return Policy.

Products purchased are intended for personal or household use only unless otherwise stated.

SECTION 4 – PRICES AND BILLING

Prices, offers, and promotions may change at any time without notice.

The price charged for a product will be the price displayed at the time the order is placed.

Prices may not include:

  • Taxes

  • Shipping fees

  • Handling charges

These charges will be displayed during checkout.

You agree to provide accurate payment and billing information for all purchases.

You confirm that:

  • You are authorized to use the payment method provided

  • Your payment provider will honor the transaction

  • You will pay all applicable charges including taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimated and may vary based on:

  • Location

  • Courier availability

  • Weather conditions

  • Logistics delays

Oxlent is not responsible for delivery delays caused by shipping partners or events beyond our control.

Risk of loss transfers to the customer once the product is handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on the Oxlent website including:

  • Logos

  • Brand names

  • Product images

  • Website design

  • Graphics

  • Text

  • Videos

are the intellectual property of Oxlent or its licensors.

You may not reproduce, copy, distribute, modify, or republish any content without prior written permission.

Unauthorized use of the website content may violate copyright and trademark laws.

SECTION 7 – OPTIONAL TOOLS

Our Services may include tools provided by third-party partners.

These tools are provided “as is” without warranties or guarantees.

Oxlent is not responsible for the operation or performance of third-party tools.

Use of such tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Oxlent does not control or guarantee the accuracy of these websites.

Accessing third-party websites is at your own risk.

We are not responsible for transactions made on third-party platforms.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Oxlent is powered by Shopify, which provides the e-commerce platform enabling us to sell products and services to customers.

However, all purchases made through this store are directly between you and Oxlent.

Shopify is not responsible for:

  • Product quality

  • Shipping

  • Refunds

  • Order disputes

By using our store, you agree to release Shopify from any claims related to your purchases.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.

Because our store is hosted on Shopify, Shopify may process certain information required to operate the platform.

By using the Services, you acknowledge that you have read and agreed to the Privacy Policy.

SECTION 11 – FEEDBACK

If you submit reviews, feedback, suggestions, or comments, you grant Oxlent a worldwide, royalty-free license to use, reproduce, publish, and distribute such content.

You confirm that your feedback:

  • Is accurate

  • Does not violate third-party rights

  • Is not unlawful or abusive

Oxlent reserves the right to remove feedback deemed inappropriate.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally there may be errors in product descriptions, pricing, or availability.

Oxlent reserves the right to:

  • Correct errors

  • Update information

  • Cancel orders affected by such errors

This may occur even after an order has been placed.

SECTION 13 – PROHIBITED USES

You may not use our Services for:

  • Illegal activities

  • Fraudulent purchases

  • Violating intellectual property rights

  • Spamming or phishing

  • Uploading malicious code

  • Harassing or harming others

Violation of these rules may result in account suspension or termination.

SECTION 14 – TERMINATION

Oxlent may terminate or suspend access to the Services at any time if you violate these Terms.

Upon termination:

  • Your access to the Services will cease

  • Outstanding payments remain due

Certain provisions will remain in effect including intellectual property and limitation of liability clauses.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

Oxlent does not guarantee:

  • Continuous service availability

  • Error-free website operation

  • Product suitability for specific purposes

Some jurisdictions may limit warranty exclusions.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Oxlent shall not be liable for:

  • Indirect damages

  • Loss of profits

  • Data loss

  • Business interruptions

This includes damages arising from use of the Services or purchased products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Oxlent, its affiliates, employees, and partners from any claims arising from:

  • Your breach of these Terms

  • Violation of laws

  • Misuse of the Services

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Oxlent regarding the use of our Services.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent.

Oxlent may assign its rights without notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in India.

SECTION 22 – CHANGES TO TERMS

Oxlent reserves the right to update or modify these Terms at any time.

Changes will be posted on this page.

Continued use of the Services indicates acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

For questions about these Terms of Service, contact us at:

Oxlent

📧 Email: support@oxlent.com
🌐 Website: www.oxlent.com